Payments, responsible gaming, FAQ, terms and privacy in one place.
BOSSMAHJONG was founded in 2018 with a single mission: build the most curated, player-first online casino in Southeast Asia. We don't chase volume - we chase quality. Every game, every provider, every promotion is hand-picked by our team.
We operate under a valid gaming license and are committed to fair play, fast payouts, and transparent terms. Our average payout time is under 5 minutes for verified accounts.
Our 24/7 support team is available via Telegram and live chat - staffed by real people who actually play, not scripted bots.
We operate under a valid international gaming license. All games use certified RNG technology audited by independent labs.
All data is encrypted with TLS 1.3. Financial transactions are processed through PCI-DSS compliant payment gateways.
Real humans, not bots. Our support team is available around the clock via Telegram and live chat - average response under 3 minutes.
All major Indonesian banks and e-wallets are supported. Deposits are instant; withdrawals are processed within 5 minutes for verified accounts.
We are committed to providing a safe and responsible gaming environment. Gambling should be entertaining - never a source of financial stress.
Set daily, weekly, or monthly deposit limits from your account settings at any time. Limits take effect immediately.
Temporarily or permanently exclude yourself from the platform at any time. Contact support to activate a 30-day, 90-day, or permanent self-exclusion.
Enable session time reminders to receive notifications at regular intervals. Stay aware of how long you've been playing.
All players must be 18 years of age or older. We enforce strict KYC verification to prevent underage gambling.
If you or someone you know has a gambling problem, help is available. Contact our responsible gaming team or reach out to a professional support service.
Contact support →By accessing or using BOSSMAHJONG, you agree to be bound by these Terms and Conditions. Please read them carefully before registering or placing any wagers.
You must be at least 18 years of age to register and play. By creating an account, you confirm that you meet this requirement and that gambling is legal in your jurisdiction.
You are responsible for maintaining the confidentiality of your account credentials. One account per person is permitted. Duplicate accounts will be closed and balances forfeited.
All bonuses are subject to rollover requirements as stated at the time of the offer. Bonuses may not be withdrawn until wagering requirements are met. BOSSMAHJONG reserves the right to modify or withdraw bonus offers at any time.
Any use of software, bots, or other automated tools to gain an unfair advantage is strictly prohibited and will result in immediate account closure and forfeiture of all balances.
These Terms are governed by the laws of the jurisdiction under which BOSSMAHJONG holds its gaming license. Any disputes shall be resolved through binding arbitration.
BOSSMAHJONG is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
We collect information you provide during registration (name, email, date of birth), transaction data for payment processing and fraud prevention, and usage data to improve our services.
Your data is used to operate your account, process transactions, comply with legal obligations (KYC/AML), and provide customer support. We do not sell your data to third parties.
All data is encrypted in transit and at rest. We employ industry-standard security measures including TLS 1.3, PCI-DSS compliant payment processing, and regular security audits.
You have the right to access, correct, or delete your personal data at any time. Contact our support team to exercise these rights.
BOSSMAHJONG launched in 2018 with three commitments: provably fair games, fast payouts, and human support. Eight years later - with thirty-four providers, eight hundred and fifty-plus titles, forty-eight thousand community members and over twelve billion rupiah paid out last month - those commitments still drive every decision we make.
Our security and fairness program is audited by iTech Labs, with all RNG outcomes independently verified and seed-verifiable for arcade titles. Player funds are segregated from operating funds and held with regulated payment processors. KYC is required before first withdrawal, processed in under four hours on average, and never resurfaced once approved.
Upload a government-issued ID and a selfie through the Verification section in your account dashboard. KYC is processed within 4 hours.
Bank transfer (BCA, Mandiri, BNI, BRI), GoPay, OVO, Dana, QRIS, and cryptocurrency (USDT TRC-20).
Yes. Go to Account Settings > Responsible Gaming to set daily, weekly or monthly deposit limits at any time.
Contact support via Telegram with your request. Self-exclusion takes effect within 24 hours and can be set for 30, 90 or 365 days.
BOSSMAHJONG holds an international gaming license. All games are certified by independent testing labs for fairness.
Minimum withdrawal is Rp 50,000. There are no withdrawal fees charged by BOSSMAHJONG.
